Terms & Conditions
Welcome to Lady Mood Handcrafted Jewels. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
1. General
These terms and conditions govern your use of our website and the purchase of products from Lady Mood Handcrafted Jewels.
We reserve the right to update or modify these terms at any time without prior notice.
2. Products and Services
Lady Mood Handcrafted Jewels offers a range of handcrafted jewelry designed to complement various styles and occasions.
All products are subject to availability, and we reserve the right to limit the quantities of any products we offer.
3. Pricing and Payment
Prices for our products are subject to change without notice.
We accept various payment methods, including credit/debit cards and online payment gateways.
All payments must be made in full at the time of purchase.
4. Shipping and Delivery
We offer shipping to various locations, both domestic and international.
Shipping charges and delivery times will be provided at the time of purchase.
We are not responsible for any delays caused by external factors such as customs clearance or carrier delays.
5. Returns and Exchanges
We accept returns and exchanges within 15 days of purchase, provided the item is in its original condition and packaging.
To initiate a return or exchange, please contact our customer service team.
Shipping costs for returns and exchanges are the responsibility of the customer.
6. No Warranty
Lady Mood Handcrafted Jewels does not provide any guarantee or warranty on our products.
While our jewelry is crafted with the utmost care and quality materials, we do not guarantee against wear and tear or damage resulting from improper use.
7. Jewelry Care Tips
To help you maintain the beauty and condition of your jewelry for at least a decade, we recommend the following care tips:
Avoid contact with water, perfumes, and chemicals.
Store your jewelry in a dry, cool place, preferably in a jewelry box or pouch.
Clean your jewelry with a soft cloth after each use to remove any dirt or oils.
Avoid wearing jewelry during strenuous activities or while sleeping.
8.Order Cancellation
Cancellation Window: Orders can be canceled within one hour of order placement.
How to Cancel: To cancel your order, click on “cancel” option of the order you want to cancel. Orders are listed in your account section on our website.
9. Intellectual Property
All content on this website, including images, text, and designs, is the property of Lady Mood Handcrafted Jewels and is protected by copyright laws.
Unauthorized use of our content is strictly prohibited.
10. Limitation of Liability
Lady Mood Handcrafted Jewels is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability to you for any claim arising out of or relating to our products or services is limited to the amount you paid for the product.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India.
Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Pune, Maharashtra.
By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you have any questions or concerns, please write us a mail for assistance.